About Us

CN CIGGIES (Smoke多多 website, with a 9-year brand history) is located in Seoul， South Korea and Osaka， Japan. All your order packages are dispatched from here to various parts of the world.

Regarding the products：
All the cigarettes purchased on CN CIGGIES (Smoke多多 website) are sourced from tobacco companies/local convenience stores， and each cigarette is guaranteed. We guarantee 100% genuine original cigarettes. If there is a counterfeit item， a penalty of three times the price will be imposed. Overseas Chinese friends are kindly requested to feel free to purchase with confidence!

If you encounter any problems with the cigarettes you receive， please contact us via WeChat or the website’s online customer service immediately. Of course， please note that there is a 17-hour time difference between us， so you may not receive a prompt reply at night. However， when you wake up， you will definitely receive a satisfactory solution.

Regarding shipping：
Delivery time

① Delivery will be made within 48 hours after payment confirmation;
② For some popular cigarettes, advance reservation is required. The reserved products will be dispatched within 2-5 working days;
③ If you need to reserve cigarettes, please contact the online customer service to confirm if there is any stock available. If not, the products will be dispatched within 5 working days;
④ If there are holidays, the delivery will be postponed;
⑤ All orders have tracking numbers for you to monitor the logistics information at any time. (Query address: www.17track.net)

Delivery time for Japanese cigarettes / Korean cigarettes / Duty-free cigarettes:

In the United States, the cigarettes will be received within 5-10 days after shipment; cigarettes in stock within the United States will be received within 2-4 days.

In Canada, the cigarettes will be received within 7-12 days after shipment;

In the United Kingdom, France, cigarettes will be received within 10-12 days;

In New Zealand, the cigarettes will be received within 10-12 days.

In Hong Kong, Malaysia, Vietnam, Cambodia, the cigarettes will be received within 3-8 days after shipment.

Countries not listed, please inquire before placing an order whether they will be mailed. Customer service WeChat: vape2021

Regarding customs clearance:
With years of operating experience, we have exclusively established logistics channels and customs clearance services. During the process of mailing cigarettes, we will refer to the customs regulations of each country and operate within the scope permitted by the policies to reasonably avoid tariffs for you. However, due to the different specific implementation policies of customs in various regions, if you are taxed, you can: (For details, please refer to “Logistics and Delivery”); Customs allows individuals to mail cigarettes.

Due to the special nature of cigarette products and the high cost of return and shipping fees, if the package is dispatched and there is no quality issue, Yandanduo does not accept returns or exchanges for cigarette purchases.

For duty-free cigarettes / Japanese and Korean cigarettes / IQOS, please visit www.cnyanduoduo.com. This is your choice for cigarette purchases!